Little River Windows LLC
Privacy Policy
Effective date: August 19, 2026
Little River Windows LLC ("Little River," "we," "us," or "our") respects your privacy. This policy explains what information we collect through this website and in the course of providing service, how we use it, and the choices you have.
Information We Collect
When you request an estimate through our form, we collect the information you provide:
- Your name
- Email address and phone number
- Service address, city, and ZIP code
- The services you are interested in
- How you heard about us
- Any message or details you choose to include
- Whether you consented to receive text messages
We also receive standard technical information from your browser, such as IP address, device type, and pages visited, when analytics are enabled.
How We Use It
We use your information to prepare your estimate, contact you about scheduling, perform the service, invoice you, respond to questions, and keep records of work performed. With your consent, we may also send occasional information about seasonal services or membership options.
We do not sell, rent, or trade your personal information. We do not share your mobile number or text message consent with third parties for their own marketing purposes.
Service Providers
We use third-party services to run our business, and your information may be processed by them on our behalf:
- Housecall Pro — customer records, scheduling, estimates, invoicing, and service communications
- Netlify — website hosting and form delivery
- Analytics providers — aggregate website traffic measurement, where enabled
These providers are permitted to use your information only to deliver services to us. We may also disclose information where required by law or to protect our legal rights.
Text Messages
If you check the consent box on our form or provide your number when booking, we may text you about your estimate, appointment, arrival times, service updates, and invoices. Message and data rates may apply, and frequency varies with your service activity. Reply STOP to opt out at any time or HELP for assistance. Consent is not a condition of purchase, and opting out does not affect your ability to receive service.
Cookies and Analytics
Our website may use cookies and similar technologies to understand how visitors use the site so we can improve it. This data is aggregated and does not identify you personally. You can disable cookies in your browser settings, though some parts of the site may not function as intended.
Data Retention and Security
We keep customer records as long as needed to provide service, meet legal and tax obligations, and resolve disputes. We take reasonable measures to protect your information, but no method of transmission or storage over the internet is completely secure.
Your Choices
You may ask us to review, correct, or delete the personal information we hold about you, and you may opt out of marketing messages at any time. Contact us using the details below and we will respond promptly. Some information may be retained where required for legal or accounting purposes.
Children
Our services are directed to adults. We do not knowingly collect personal information from anyone under 13.
Changes to This Policy
We may update this policy from time to time. The current version will always be posted on this page with a revised effective date.
Contact Us
Questions about this policy or your information: